Unleash Your Relationship Superpowers
Our client base is growing and so is our team. Hoo rah! Do you have what it takes?
Call for Account Manager Heroes
We are adding some badass relationship managers to our growing agency team. If you love developing deep connections with customers and setting crystal clear expectations for our marketing engagements, this might just be your dream job.
You are the glue that connects our clients with our delivery team through communication, expectations setting, relationship development and pitching in to create marketing excellence.
In this role, you will keep many plates spinning: serve as the primary point of contact for assigned clients, manage day-to-day relationships, and collaborate with internal teams to deliver exceptional marketing campaigns and solutions.
Our Account Managers handle multiple clients at a time, and your ability to quickly and elegantly pivot and adapt to a variety of situations and client requirements is critical. This position offers growth opportunities as you develop from handling foundational client management responsibilities to independently managing full-scale marketing programs and client relationships.
This role will be a fantastic fit if you can:
- Handle multiple clients at a time through your ability to quickly and elegantly pivot and adapt to a variety of situations and client requirements.
- Grow from executing standard communications and following established processes to independently managing client relationships and making tactical recommendations.
- Be comfortable with both taking direction and gradually developing more autonomous decision-making capabilities as you progress.
- Build and maintain professional relationships.
- Anticipate client needs
Qualification Musts
- Dynamic ability to manage multiple and changing prioritizes, without losing attention to detail
- Excellent listening, speaking and communication skills
- Strong organizational and presentation abilities.
- Inclination for being detail-oriented, proactive, and comfortable working both independently and as part of a team.
- Strong problem-solving abilities with a learning mindset.
- Proficiency with documenting key information on clients, opportunities and expectations.
Education / Experience
- 2-5 years of agency & account management experience
- B2B marketing experience and/or telecom background are a definite plus but not required.
Perks
- Base salary $65-80K considering experience, skillset and location
- Medical, dental, vision, life, paid time off
- 401K retirement plan with company match
- Profit sharing
- Rockin' colleagues (who do lots of cool stuff)
Nitty Gritty Responsibilities
- Oversee client relationships.
- Respond promptly to client communications
- Conduct or participate in client calls with high value stakeholders
- Create and maintain detailed project input documentation
- Coordinating with Project Managers and Marketing Strategists to ensure deliverables meet client expectations and campaign performance.
- Communicate budgets and timelines with clients
- Assist in performance reporting and participate in strategic planning.
- Collaborate with internal teams to implement marketing strategies, manage the client review process, and support project delivery within established timelines and budgets.
Take the Plunge
We put a lot of thought and effort into writing a role description that would attract just the right person. If that's not you, you can probably tell already. However, if you feel like this was crafted just for you, it was! Jump in by clicking through to our Culture Index platform for a quick (<10 mins) survey after which you can upload your resume, both of which go directly to the hiring manager.
About Access Marketing Company
Access Marketing Company is a marketing partner for B2B companies. Our team is great at the "hard stuff" other agencies can't or won't do. Essentially, we engineer your marketing program with measurable tactics that deliver results...and we strive to be bad-ass at it.
Our methodology focuses on clearly identifying and segmenting audiences, developing audience-specific messaging and building marketing systems and campaigns around those elements — using marketing tools and expert marketing practices — to increase the flow of prospects through your funnel.
Who Else Trusts Access Marketing
Unleash Your Relationship Superpowers
We've decided we're not letting the current economic craziness affect us. So, we're growing our client base and team instead. Hoo rah!
Call for Account Manager Heroes
We are adding some badass relationship managers to our growing agency team. If you love developing deep connections with customers and setting crystal clear expectations for our marketing engagements, this might just be your dream job.
You are the glue that connects our clients with our delivery team through communication, expectations setting, relationship development and pitching in to create marketing excellence.
We are an agile team that is growing quickly, meaning there are many hats to be worn and plenty of opportunities to take on new responsibilities and challenges as you work with us. As part of the Access team, you will be able to put your people prowess and your expertise to great use across various clients, industries, audiences, and project types.
This role will be a fantastic fit if you have:
- Exceptional communication skill and style
- A self-motivated attitude and willingness to expand knowledge
- A stewardship mentality for clients
- Demonstrable judgement in prioritizing and collaborating
- Proficiency with balancing "yes" against the constraints
- Confidence to give as well as take constructive criticism
- A proactive approach to attacking client pain points and needs
- A penchant for following process when required and dynamicism when not
Qualification Musts
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation, and presentation abilities
Education / Experience
- Minimum of 5 years of agency & account management experience
- Bachelor’s degree or equivalent training (professionals with marketing, sales or business training will be given preference)
Perks
- Competitive base salary
- Revenue retention and growth incentive compensation
- Medical, dental, vision, life, retirement, time off benefits
- Volunteer Days program
- Rockin' colleagues (who do lots of cool stuff)
Nitty Gritty Responsibilities
- Retain clients and revenue under management
- Develop new business with existing clients and/or identify areas of improvement to meet and grow revenue targets
- Serve as the lead point of contact for all customer experience matters
- Forge and maintain strong relationships and trust with the client from the tactical to the decision maker level
- Understand the client goals and vision for their organization and align how we can complement or address their goals
- Interface with clients to continually understand their perception of quality and value.
- Communicate expectations to delivery teams to ensure timely and successful delivery of our solutions according to customer needs and objectives
- Coordinate interfacing between clients and service delivery team
- Clearly communicate the progress of projects to internal and external stakeholders
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
Take the Plunge
We put a lot of thought and effort into writing a role description that would attract just the right person. If that's not you, you can probably tell already. However, if you feel like this was crafted just for you, it was! Jump in by clicking through to our Culture Index platform for a quick (<10 mins) survey after which you can upload your resume, both of which go directly to the hiring manager.
About Access Marketing Company
Access Marketing Company is a marketing partner for B2B companies. Our team is great at the "hard stuff" other agencies can't or won't do. Essentially, we engineer your marketing program with measurable tactics that deliver results...and we strive to be bad-ass at it.
Our methodology focuses on clearly identifying and segmenting audiences, developing audience-specific messaging and building marketing systems and campaigns around those elements — using marketing tools and expert marketing practices — to increase the flow of prospects through your funnel.
